Return & Exchange Policy
Any claims for misprinted/damaged/defective items must be submitted within two weeks after the product has been received. All claims must be submitted no later than two weeks after the estimated delivery date for packages lost in transit. Claims deemed an error on our part are covered at our expense. If you notice any issues with the products or have concerns, please submit any concerns or issues to firstname.lastname@example.org.
The return address is set by default to the Becoming Unapologetically You Inc. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after three weeks. Using another form of shipment/labeling not given by Becoming Unapologetically You Inc., the company address isn't used as the return address. In that case, you will become liable for any returned shipments you return.
Wrong Address: If you provide an address that the courier considers insufficient, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Digital Product: There are NO REFUNDS provided for digital products and no compensations.
Unclaimed: Shipments that go unclaimed are returned to our facility, and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).
Becoming Unapologetically You Inc. does not accept returns of unsealed goods, such as but not limited to face masks and hats, which are not suitable for return due to health or hygiene reasons. As a result of this, you agree that any returned orders with face masks or hats won't be available for reshipping and will be disposed of.
Returned by Customer: It is best to advise your end customers to contact you before returning any products.
TERMS AND CONDITIONS
It is the Becoming Unapologetically You Inc. policy and responsibility to provide excellent service to the public. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High-quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is constructive in the long run. The policy strives to treat every interaction with the public as an opportunity to produce a satisfied customer or at least one who feels that they were listened to and taken seriously, even if it was not possible to meet their request.
Privacy & Safety
We collect all or some of the following personal information from consumers: first and last name, street address, city, state, country, zip code, telephone number, email address, age, gender, and the subject of inquiry. We collect a user name and password information from authorized users of our clients. We also collect the information you provide to us via phone calls with our call center, email correspondence, website forms, and fax or letter.
- Credit / Debit Cards
- Cash App
- Offline Payment